Privacy Policy

Last Updated: January 28, 2026

Introduction

This privacy policy ("Privacy Policy") is applicable to Crash Claim Hub, a division of NexLevel Direct, LLC ("Company," "we," "our," or "us") which collects, uses, shares, and protects information when you ("you" or "your") use https://crashclaimhub.com (the "Website"). Please review this Privacy Policy carefully as it contains important information regarding the use and disclosure of information collected through the Website. By using our Website, you agree to these privacy practices; if you do not agree to these terms, you may not use the Website.

Any information provided to or gathered by Company is controlled by:
Crash Claim Hub, a division of NexLevel Direct, LLC

405 Madrona Way NE #20

Bainbridge Island, WA 98110

[email protected]

Information We Collect

"Information," as used in this Privacy Policy, means personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly with a particular user.

We may collect the following categories of information:

• Information You Provide to Us. We collect information from you when you voluntarily submit your information to us over the Website or through other means of communication. Such information may include your name, email address, telephone number, mailing address, and information specific to the type of legal services you are inquiring about, including but not limited to, potential mass tort claims.

• Internet, Device, and Network Activity Information. When you use the Website, we automatically gather information made available by your web browser, internet service provider, and the device you use (depending on your settings for each). For example, we may collect your IP address, browser type, domain server, device information, and information about when you access the Website. We may also gather information about your browsing history, search history, and your interaction with the Website.

• Geolocation Information. We may collect information about your general location at the time you access the Website, such as inferred from your IP address.

• Other Information. We may supplement the information you provide with additional information from public sources or third parties who may lawfully provide such information. Additionally, we may collect information through surveys, contests, or other promotional activities.

How and When Information Is Collected

We may collect information about you in the following instances:

• When you submit information via forms on the Website.

• When you communicate with us via email, phone, or social media.

• Through cookies, tracking tools, and other automated technologies.

• From third-party advertising and analytics platforms, including but not limited to Google Analytics, Microsoft Clarity, Redtrack, Facebook Pixel, TikTok Pixel, and affiliate marketing partners.

• Cookies and similar tracking technologies allow us to authenticate users, remember preferences, analyze usage, and improve Website performance.

You may control cookie preferences via your browser, but disabling cookies may affect certain Website features. For more information, visit https://www.allaboutcookies.org.

How We Use Your Information

We may use your information for the following business or commercial purposes:

• To connect you with client law firms for potential representation in mass tort cases.

• To secure and maintain the Website, detect fraudulent or malicious activity, and enforce our rights.

• To fulfill requests for information or services.

• To analyze and improve Website performance and user experience.

• To send you communications, including marketing and updates to our policies.

• To conduct advertising and remarketing campaigns.

How Your Information is Disclosed

We make efforts to store and protect your personal information. We may disclose your information under the following circumstances:

• To Law Firm Partners. When you submit a form requesting legal help, your information may be disclosed to our client law firms.

• To Service Providers. We may disclose information to third parties providing services to us, such as hosting, analytics, ad serving, and data security.

• To Affiliate Marketers. Information may be shared with affiliates that help drive traffic to our Website.

• To Comply with Law. We may disclose information if required by law, court order, or to protect our legal rights.

• Business Transfers. In the event of a merger, acquisition, or bankruptcy, your information may be transferred to a successor entity.

Sale of Information

As part of our lead generation services, we may disclose your information to third-party law firms and marketing partners when you express interest in certain services. Under certain privacy laws, this may constitute a "sale" of your personal information. If you would like to opt out of such disclosure, please contact us directly.

Storing Your Information

All information is processed and maintained in the United States. By using the Website, you consent to this processing. We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer period is required by law. Once no longer needed, we will securely delete or anonymize the information.

Data Security

We implement reasonable and appropriate security measures to protect your personal information. These may include technical safeguards (e.g., encryption), administrative measures (e.g., restricted access), and physical protections. However, no system is 100% secure, and we cannot guarantee complete protection against unauthorized access.

Social Logins

If you choose to use social login features, such as signing in via Facebook or Google, we may receive information from those services, including your name, email address, and profile image, depending on your settings. We use this information only in accordance with this Privacy Policy.

Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover that we have inadvertently gathered information from a minor, we will delete it promptly.

Your Privacy Rights

If you reside in California or other jurisdictions that provide privacy rights, you may be entitled to:

• Request access to the personal information we hold about you

• Request deletion of your personal information

• Opt-out of the sale or sharing of your information

• Request correction of inaccurate data

• Receive equal service and pricing regardless of exercising your privacy rights

To exercise these rights, contact us at [email protected].

Emails from Company

By providing your email address, you consent to receive communications from us, including promotional and transactional emails. You may unsubscribe at any time by clicking the "unsubscribe" link or contacting us. Unsubscribing from marketing emails will not affect non-promotional communications.

Third Party Websites

Our Website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policies of each third-party website you visit.

Do Not Track

We do not currently respond to Do Not Track signals from web browsers. If a standard is adopted in the future, we will update this Privacy Policy accordingly.

Updates and Changes to the Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of the Website after changes are posted constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: [email protected]

Mail: Crash Claim Hub / NexLevel Direct, LLC

405 Madrona Way NE #20

Bainbridge Island, WA

98110